Here at Cat Care of Fayette, we offer both video and phone calls for telehealth appointments. Photos and/or videos can be uploaded before a consultation and provide valuable information in most cases.
After the consultation is complete, a written summary of the visit is provided and added to your pet’s medical record. Any medications prescribed are then dispensed.
Telehealth for Returning Patients
For Returning Patients – Telehealth is available for patients with a current exam on file (within the last year). These 20–30 minute sessions are great for:
- Follow-ups on minor illness
- Allergy or nutrition consultations
- Behavioral discussions
- Medication concerns
- Hospice check-ins
- Herpesvirus flare-ups
- Seasonal allergies
- Acute mild vomiting or diarrhea
- Surgery rechecks
- Herbal consults (for existing clients)
Telemedicine Is Not Suitable For:
- Difficulty breathing
- Inability to urinate
- Suspected toxin exposure
- Abdominal pain or bloating
- Repeated or severe vomiting
- No appetite for over 48 hours
- Active bleeding or collapse
- Seizures (new or worsening)
- Severe eye or dental issues
- Labor concerns
- Exotic pets not eating for 24+ hours
Telehealth for New Patients
Holistic Consultations ONLY $85.00 for initial patient consultation
Looking for a second opinion? Want to review your pet’s current state and on-going medical care? Wanting to consider alternative options for your pet’s care?
We offer a 30–40 minute holistic telehealth session for new clients, focused on your cat’s whole-body wellness.
This $85 session includes:
- A deep dive into your cat’s medical history
- Review of current conditions and treatment options
- Preventive care recommendations
- Discussion of integrative therapies like diet changes, herbal support, acupuncture, or FMT
Bonus: After this session, you’re set up for herbal prescriptions or future in-clinic therapies—no additional exam needed.
How to Prepare for Your Telehealth Appointment
Please download the Otto app from the Apple or Android store before your session. You’ll be able to upload notes, photos, or videos directly in the app.
After your appointment, you’ll receive a written summary and any prescribed medications can be shipped or picked up from the clinic. Any warranted medications can be billed and shipped to your home OR may be picked up directly from the clinic. Every situation is unique, so there are times when we start with telemedicine only to decide that an in-hospital visit is needed.
The state of Georgia requires a valid veterinarian-client-patient relationship (VCPR) when providing telemedicine to clients, which is defined as having an established patient relationship and having seen that patient within the last one year in order to have sufficient information to initiate a preliminary diagnosis. Client informed consent is also needed to ensure clients understand the limitations of telemedicine and an understanding that in-person consultations are alternatively available.